door-door delivery service

First of its kind nationwide ‘door-to-door’ delivery service for prescription medicines has been introduced by the controversial pharmacy Healthwave.

 Shane O'Sullivan Healthwave
Shane O’Sullivan, Healthwave

The Irish Pharmacy market experienced a big shake up in January this year, when new Dundrum-based pharmacy, Healthwave, introduced its HealthPass subscription service guaranteeing the best pricing for medication, prescriptions and over the counter (OTC) drugs in Ireland by charging prices similar to that of Northern Irirish Pharmacies and having no dispensing fee.

In Ireland, posting medication or drugs is not permitted, however courier delivery is permitted with conditions. Healthwave is working with DPD Ireland, which is authorised by the Irish Medicines Board (IMB) under GDP regulations to transport medications to patients nationwide. Cost of delivery is free to the patient because Healthwave cover the cost.

Healthwave founder, Shane O’Sullivan said, “By law, pharmacies can only supply medication when they have the original prescription in hand and the patient has received the relevant advice from the pharmacist.”

He added, “Once a patient has visited Healthwave, our pharmacists complete a therapeutic review of their medication, provide counselling on the safe and appropriate use of each product, stamp their prescription and hold it for repeat dispensing, as do other pharmacies. However we can now provide the repeat dispensing via secure courier, and using our online re-ordering and proof of delivery signing, we will be compliant with guidelines issued by the Regulator.”

Healthwave has hired a team of pharmacists to ensure every patient or carer availing of the new service is offered the appropriate counselling on the proper use of their medication in line with current legislation. The new free service will include an automated text service, door to door courier and follow up phone call from a qualified pharmacist to offer further information, advice and support.
“The premise of Healthwave is to provide transparent pricing and universal access to affordable medication in Ireland,” explains Shane O’Sullivan, Pharmacist and CEO Healthwave. We are committed to providing a superior level of care than currently exists in Ireland. We have removed the price barrier, now we removing the location barrier while maintaining the same level of care experienced in the pharmacy.

Joseph Johnston

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