Tom Concannon, Hickey’s/Allcare/Life/Cara Pharmacies won the prestigious Perrigo Superintendent Pharmacist of the Year 2023 Award.
Tom has a proven track record of consistently delivering high-quality services, fostering a positive working environment for all and contributing to the wider pharmacy industry. He is always looking for new ways of improving and developing the way he works. Outside of his incredibly busy job, Tom is involved with the Pharmacy Contractors Committee with the IPU and the Workforce task group. He is part of the IPU IT steering group. Tom is constantly striving for improvement in pharmacy in Ireland and being directly involved with these committees and steering groups will shape the community pharmacy of the future.
Over the past 12 months, one of Tom’s main focusses has been the re-introduction and improvement of health services provided in pharmacy post pandemic and to launch new and innovative services across the pharmacy network. Under Tom’s skillful guidance, updated SOP’s and training, Health Services such as Blood pressure, Cholesterol and glucose testing have all been successfully reintroduced into all 115 Hickey’s, Allcare and Cara pharmacies.
Working from feedback from his pharmacies, Tom has implemented a pre-prepared system for Healthmail. He has collaborated with the dispensing software provider to utilise and transform the software to best empower the community pharmacist.
After accepting his Award from National Field Sales Controller with Perrigo, Paul Hatton, Tom commented, “I work with a team of approximately 140 pharmacists and my job really is to guide them to best help and assist their patients and so for me, to receive this Award of Perrigo Superintendent Pharmacist of the Year makes me feel really humbled in the company of such excellent fellow nominees, but proud of the job we do. “All pharmacists work incredibly hard and whilst we do get recognition from our customers and patients – and we do get a ‘Thank You’ quite often, it’s also really super to get the same acknowledgement from your peers.
“Often we work alone in our dispensaries and therefore nights like tonight give us an opportunity to get together and spend time with team members and professional colleagues and to celebrate pharmacy as an industry.”
