Edel Cullen of Lannon Late Night Pharmacy, Sligo saw off five other finalists to win the title of the Théa Pharma OTC Counter Assistant of the Year 2023.
Edel has had a considerable impact on her pharmacy team. She is familiar with all regular patients and customers and understands their needs and requirements.
As the pharmacy skincare expert Edel has taken on the promotion of events within the store, identifying brands for promotion and organising these events herself. Edel also liaises with suppliers to identify new products that may do well and introduces them into the pharmacy as a trial. Edel has great communication skills and a warm, friendly demeanour that puts patients at ease and has an ability to listen actively and empathise with people.
Her positive attitude and willingness to help have contributed to a positive working environment within the Pharmacy.
Edel told us after accepting her Award, “I am speechless and those who know me, know that I am rarely speechless. This Award means the world to me. I love what I do, I love my team and I love my customers. I have to say I put my heart and soul into everything I do for the betterment of our community and to be recognised with this Award is truly so rewarding.
“I was shocked to have been nominated but never in a million years did I think I would take home the title. I would urge anyone thinking of entering these Awards to go for it; me standing here with this trophy just goes to show what can be achieved.”
